Passionate about hair
The leading independent salon in the area
British Hairdressing
Awards Finalists
Salon design of the year (2015)
Staff Training and Development (2016)
Hair Colour Experts
Featuring recognised colour specialists
Extensions Specialists
Featuring five accredited technicians
June McGill
21:27 25 Jul 17
As you have probably guessed the original review star rating was a massive mistake! I have been a customer for over 20 years and certainly would have not returned every month for all those years if I had rated only 1*??!! I have nothing but praise for your wonderful salon.....West end styling and surroundings in a local setting. Elaine has been a wonderful skilled and knowledgeable advisor over the years and I trust her 100% to know what's best for me. I work as air cabin crew and have had many compliments over the years from passengers who also ask where I get my hair done. I'm glad I've been able to update my review as I have no idea what I did before....techno fingers! Keep up the good work Kevin and the team. ...I'd be lost without you! ! 💖
Georgia Crane
18:31 26 Jun 17
Abbie is my fav colourist. Super talented and a very honest person, has always told me exactly what she can and can't do with my hair conditions. She has advised me on various hair products to buy and I have seen a great improvement. I'm always sending people to novo. Friendly team and enjoy going there! X
Kate Waterfield
19:22 30 Sep 17
Elaine worked a minor miracle on my hair today. Thank you for putting a smile on my face for the rest of the day.
Amanda Turner
15:26 05 Feb 15
I can't recommend this salon and the stylists highly enough. I have been a client of Novo Hair for many years now and wouldn't think of going anywhere else. I have recommended Novo to family and friends who have become long-standing clients themselves testament to the professionalism, knowledge and skills of each stylist. From the moment you walk in you feel welcomed and valued by the whole team!
The move to the fabulous new salon in Alexandra Street has just made the whole experience even more special! Don't consider going anywhere else!! 🙂
Sally Wyllie
21:48 05 Feb 15
An outstanding hair salon, with experienced stylists, who are professional and courteous. From the great coffee, to the tasteful decor, the friendly staff, and relaxing ambience make this a very enjoyable experience. I have been a client of Novo hair for over 20 years and I wouldn't go anywhere else. So much so, I now travel from South London to Southend specifically to have my hair cut and coloured. It's worth the hour's drive for the result of a great cut. Who says the best salons are in London?! I disagree.
Lisa McKechnie
2019-07-28T21:43:13+0000
The staff at Novo are friendly and welcoming and the Salon always looks amazing. I visited a couple of weeks ago and had decided to have my hair cut slightly different, Kevin took the time to explain how the cut would work on my hair and I was really pleased with the result.
Tia-Alyce Bolden
2019-07-12T19:42:24+0000
ABSOLUTELY HEARTBROKEN, WOULD NEVER GO BACK! Had been going to this salon since a young age. I’m naturally brown and would go to novo to bleach my hair blonde as I would never risk it myself (hence why I payed the prices on the promise that a professional will know what is best for my hair). When I initially started the journey of going blonde I wasn’t offered a strand test which I did find strange but again I wasn’t a hairdresser so I was not aware of the procedures and hadn’t been to any other salon in my life. My hair had been continuously bleached on the bottoms as a recommended refresh not to me realising that 30% of my hair had broken off and only left many 5cm strands. I only realised the true extent of the damage when I seeked outside professional advice where I was told about the HORRENDOUS condition that my hair was in. So bad that I could not even bleach my hair anymore. I wouldn’t mind if I could just bob my hair most of the damaged hair is so short that that wouldn’t help it. Summarising I am absolutely heartbroken... with your hair you trust someone and expecially when you spend the money you expect to have cared for hair let alone thin, broken hair.
Barbara Tubby
2019-05-16T11:37:48+0000
I’ve just had the best hair cut I’ve had in a long long time. When discussing the hairstyle with my hairdresser he actually listened! I was so pleased as I got exactly what I wanted. The staff were professional and the salon had a very relaxing and welcoming feel about it. I was thoroughly spoilt with my pamper session even down to the well present cup of tea and biscuits too. Loved every minute thank you and I’ll be back for my next appointment. Thank you 100%
Michaela Charlotte
2019-04-10T20:23:31+0000
Today was my first visit to the salon and absolutely loved the way lily did my hair�. She took the time and really made me feel pampered and looked after, loved the coffee the chat, the massage ever and my hair was the best it ever looked, being stylist myself I’m super fussy but she really did an amazing blowdry would highly reccomend. Cannot wait to come back in may for another blowdry! Thanks again lilly �
Michelle Brown
2019-04-01T18:49:52+0000
Friendly & professional. Make you feel very welcome and listen to your needs. Great atmosphere whilst delivering a relaxing experience at the same time 10/10
Mel Bel
2019-03-17T17:19:11+0000
Really lovely, friendly and helpful staff. So pleased with my new do! Massive thank you to Courtney and Christine - you’re both amazing.
Frances Dunkley
2019-03-15T14:49:16+0000
Elaine has been cutting my hair for 10 years. She’s the best stylist I’ve ever had; she listens to what you want and gives you the cut that’s right for you. All the staff are pleasant and helpful and the coffee’s good, too!
Louise Howell
2019-03-14T16:02:09+0000
Had my hair done yesterday by the lovely Chloe, very happy with the outcome.lovely staff bonus they had hot choc with marshmallows and cream as I don't drink tea or coffee hehe
Rachel Dines
2019-01-06T19:19:28+0000
I had my hair cut, coloured and styled here back in September 2018 and it was such a fantastic experience! I’ll definitely be back soon! 🙂
Sarah Jane Britto
2018-09-03T10:20:54+0000
Won a competition and a fab cut and blow dry with Ellie. I will def be back xx
Janet Matthews
2018-08-29T18:09:08+0000
Took my 11 year old daughter to Novo this morning. She has very long, curly hair but neither of us knew how to style it to reduce the frizz etc. Lillie really made her feel at ease and special and took time to give lots of advice! We both feel confident in dealing with her luscious locks now! Thanks for a lovely morning Lillie 😊
Emily Roach
2018-08-13T19:44:02+0000
Both visits here have been so lovely- I've never felt comfortable having my hair done, but in both of my experiences the girls were so lovely and they knew exactly what I wanted. It was nice to feel at ease somewhere, especially as I've never spent much on my hair. Will definitely be back x
Denise Filby
2018-08-01T21:33:38+0000
Thank you to Georgia for cutting and colouring my hair. Great consultation, you really listened to what I wanted and then advised what would be best for my hair.
Great hairdresser will definitely recommend her. Lovely salon too
Niki Hammond
2018-07-13T07:57:57+0000
Huge thanks to Anthony who cut my hair so beautifully this week and gave me exactly the style I had in my head! My first visit to your lovely salon and I will definitely be back and recommend.
Alex Landlove
2018-06-30T21:53:25+0000
My first time at novo in Southend was great. I had a lovely cut and blow dry today with stylist Georgia.
She was lovely, great chat and amazing knowledge what was best for my hair.
She listened to what I wanted and I came out with exactly what I was imagined.
I’m always so scared to try someone new but I’m glad I left my trust with her.
Thank you again! X
Sophie Brunton
2018-06-07T12:21:44+0000
I have used Christina for so many years and I can’t recommend her enough! I live in London and still travel back to her in Southend, the colour is always exactly what I want and she is so flexible with times and dates for me! I even used Christina for my wedding!! Amazing!!! X
Jess Barnard
2018-06-01T07:49:24+0000
Had my hair done the other day by Abbie in Southend and she done amazing colour to my hair. Knew exactly what I wanted and was very happy with end result! �
Melody Rose Tillbrook
2018-03-20T18:34:52+0000
Very lovely staff.. However paid extra for a hair ‘specialist’ who has supposedly been there 18 years, to give me a balayage, and was given a full head of highlights instead, which left my hair disgusting and left me very upset.. Not forgetting it was an awkward expirence and I was barely spoken to throughout the time of my hair being coloured wrongly, wouldn’t recommend and wouldn’t go back, however I’ve got my refund and am now paying £105 for my hair to be fixed ELSEWHERE�
Kelly Hanson
2017-12-20T16:32:25+0000
Abbie was lovely. Not only does she listen to you, she gave me honest and welcomed advice. Resulting in an amazing job and a very happy customer �
Anja Maria
2017-11-22T13:52:38+0000
I just got out 2 hours ago and I‘ve never seen my hair like this it’s so soft and healthy and I love the colour and the cut! A big big thank you to Abbie for being so sweet and welcoming I felt so comfortable with her and Tony also is really amazing and does a great job. Cannot wait to be back in there, definitely worth every pound! Lots of love xxx
Hannah Maslen
2017-11-04T14:48:15+0000
Megan nailed my hair after a previous bad haircut at another Salon! Looking forward to my next appointment!
Leanne Cooper
2017-10-21T21:03:19+0000
I luv thus place dies my exactly how I like it n the girls r very polite
June Lois McGill
2017-07-25T21:40:42+0000
I'd be lost without Elaine's care and advice. Over 20 years of fabulous hair cuts and colour. Thank you Elaine. Kevin you have a gem there! �.... Great team, great hair, relaxing ambience and great coffee! Keep on doing what you're doing, its just right! Thank you xx
Lisa Wright
2017-07-04T09:15:05+0000
I love this place..i am quite nervous due to bad experiences but Abbie is fantastic, listens to what you would like and gives brilliant advice. My second visit and i am so happy with my colour.
Linda George
2017-06-26T19:14:23+0000
Thank you Kevin for a lovely cut, perfect shape and length - which falls into place and does it's own thing naturally xx
Rebecca Anne-Band
2017-06-22T10:24:50+0000
Thank you Jennie! Beautifully cut hair exactly what I asked for.
Chell Roberts
2017-05-19T14:37:08+0000
Such a lovely salon & the staff are amazing! So happy with my new hair!
Lisa Schneider
2017-04-11T18:53:09+0000
I've never been to your salon, but there are pictures on your social media that are not yours (or theirs (Jenine) under Internet Privacy Laws) That is misrepresentation.
Anna Williams
2017-03-21T23:00:49+0000
I had the lovely Becky give me a wash, colour, cut and blow dry. She was so friendly and lovely!! And just as important, she gave me a great new look which I absolutely loved. Plus lots of coffee and biscuits, can't complain! Thank you!
Lisa Wallace
2017-02-28T20:22:26+0000
I've been coming this novo for years and will say it's one of the best ever hairdressers in Essex.
The staff are the most accommodating, professional, friendly , awesome people you will come across who are passionate about hairdressing as well as making your time at the salon relaxing and also a chilled atmosphere.
Christina one of the senior colourists at NOVO who is exceptional and really takes her time to know each individual customer, and works together to provide and deliver perfect colours to suit individual clients.
Kevin the owner I must say goes above and beyond his role and I recommend anyone who has never experienced NOVO salon to book an appointment. Thank you for all your beautiful haircuts and hair colourings I've had over the years it's much appreciated.
Nikki Maureen Price
2017-02-26T09:57:24+0000
I've been trying to find a hair dressers which will actually listen to what I want to do with my hair. I originally found Novo online from good reviews and I can tell you now, it's worth every penny!!! The people are lovely, the drinks are tasty, the massages are amazing, the hair cut are astounding and the colour work is out of this world! My hair was so bland, this and lifeless before going in to novo and thanks to the Olaplex treatment my hair feels so think and healthy. I would recommend this place to all my friends!!!
Lauren Wilkins
2017-02-25T15:33:56+0000
I have been going here for years! They are all friendly and great hairdressers 💁. I moved away a year ago but I still travel back to them as they are the best!
Louise Ford
2017-02-07T16:48:37+0000
I had my hair coloured and cut at novo southend by abbie ,jess and skyla I had the best day so relaxed and everyone is lovely they just no exactly what u want make you feel like a superstar x I walked out of the salon feeling amazing thank you girls xxxxx
Eleanor Kyles
2017-02-01T10:36:49+0000
I went to Novo Hockley for a complete revamp. After having a baby I wanted some pampering and a new style. I am so pleased with the results. The staff were so friendly and welcoming. And I am so pleased with the results. My hair looks great and back to a really good shiny healthy condition.
Becky Haymes
2017-01-26T17:01:17+0000
Miracle workers. My hair was dark and damaged it's now light and lovely!! Abbie & Jess were incredible and so lovely. Thank you so much! Xx
Paula Lucas
2017-01-21T09:27:46+0000
After coming to Novo I would never go anywhere else! Everyone at the salon is so friendly and welcoming and I would like to especially thank Tony for always making my hair feel and look sooo amazing!!! I would recommend Novo to anyone!! xxx
Gina Blundell
2016-12-17T11:13:53+0000
Always a lovely experience and feel so relaxed when I'm having my hair done. So many choices of drinks too! Lovely hot mince pie yesterday with a fab coffee bliss �
Paige Pottinger
2016-12-09T10:15:38+0000
Both Abbie and Paige done an amazing job of my hair for my finances surprise engagement, thank you so much girls 😘
Christian McMillan
2016-12-06T08:29:58+0000
I've been coming to Novo for years now and I'm still amazed with that they can do each time! Love the new colour they gave my hair! A salon with very lovely and kind people!
Wendy Stenning
2016-12-03T10:06:27+0000
Great Salon, love going to Novo, service is great been a customer since they opened
Candy London
2016-11-12T19:08:27+0000
I came in today for my smoothing shampoo treatment which I won through a Facebook competition. Jess was wonderful and talked me through all the different parts of the process. It was hugely relaxing sitting with a delicious hot chocolate and stack of magazines! My frizzy, damaged, unmanageable hair is now soft, smooth and beautifully straight. Thank you Novo and I will be back in three months for a repeat treatment!
Laura Stone
2016-10-04T16:35:12+0000
Was so lovey. The staff are nice n friendly. I was sooo happy with my new look hair 🙂 felt very relaxed and pampered ♡ thank you !
Jayne Victoria Amy Bridges
2016-09-16T08:36:49+0000
Absolutely love Novo wouldn't go anywhere else or with anyone else apart from Tony �!!!
Candice Roberts
2016-08-22T17:21:15+0000
Jasmine gave me a beautiful haircut - loved the head massage during the hair wash ☺️☺️
Keeley Bishop
2016-08-09T09:25:20+0000
The best hairdressers I have ever been too. Cannot recommend Christina and Tony enough. They cut and colour my very thick hair. I have total confidence in both! ☺☺ x
Joan Miller
2016-07-20T17:09:58+0000
I would just like to thanks the lovely Abbie at Novo hair salon in Southend on Sea for making my granddaughter a very happy girl. You explained so well what you were going to be doing to her hair when she came in yesterday for blue streaks. She is absolutely delighted with the results . I can honestly say that we have never been disappointed with the cuts we get from Kevin and Nicola at your Hockley salon. Thanking you again xx
Tracy Jarrett
2016-04-13T12:14:43+0000
First time back in the salon after a long break and can I just say well done Paige, excellent cut style and colour very pleased and even more so when I was stopped this morning by a lady who asked to take a picture of the sides as that was exactly the type of cut she was after!
Michelle Oates
2016-04-05T13:01:16+0000
Absolutely fantastic service as per usual, amazingly talented and welcoming staff who make you feel at ease and understand exactly what is best for you as a client.
Gemma Halil
2015-02-26T14:29:46+0000
In love with Callum and his magic hands and Chris with his super colour skills. Feeling utterly spoilt. Thank you Novo! X
Katie Halsall
2014-09-22T21:06:14+0000
Had a colour and blowdry on Saturday with Gemma.... Absolutely love the colour!!!! Thanks so much!!!! Cxxxxx
Leigh Milin
2014-05-17T11:32:02+0000
Finally have found a hairdressers that can do my hair how i want it. V happy. Daisy for the balagaye colour ben for my invisable trim and lovely loose curls. Will def recommend to my friends. Worth my train ride out to hockley from brentwood.
Judith Bailey
2012-12-10T22:26:31+0000
Friendly staff make this a comfortable salon to enjoy having a new hairstyle or even stay with your usual style. All stylist are very experienced, approachable and enjoy advising you on new styles and products that are suitable for you.
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