Passionate about hair
The leading independent salon in the area
British Hairdressing
Awards Finalists
Salon design of the year (2015)
Staff Training and Development (2016)
Hair Colour Experts
Featuring recognised colour specialists
Extensions Specialists
Featuring five accredited technicians
Ellie Todd
2023-09-10T06:49:41+0000
I had my highlights done with Joanna and she did a fantastic job. I’ve been coming to Novo for years and all the... stylists I’ve seen are great to be honest (Megan, Elaine, Nicola and Emma). Siobhan the reception manager is also so lovely to deal with.read more
Lisa Burgess
2022-04-23T16:39:38+0000
A lovely friendly experience at Novo toda. Lillie was chatty, professional, skilled and patient. I'm really pleased... with my hair and will definitely be going back.read more
Elizabeth Vella
2022-02-05T07:57:59+0000
I have been going to the Novo salon in Hockley for my cuts for few years now. Highly recommend Lillie for a great cut... and finish. Such a warm, friendly girl and very skilled at her craft.
All at the salon are polite, friendly, very professional and cannot do enough for their customers.
Thank you and well done to all at Novo. You are so appreciated💗read more
Sally Anne Mitchinson
2021-12-27T21:22:25+0000
Hi highly recommend Novo Hair Salons. I booked my appointment online which was really easy & also my cut & blow dry... with Kevin. Best haircut & blowdry I’ve had in years & will be rebooking to have my colour done by him. The staff are all really friendly & nice & my grandson had his hair cut by Emma he’s very happy with his cut. If you’re looking for a great salon I couldn’t recommend Novo Hair highly enoughread more
Jessica Christian
2021-05-01T17:36:49+0000
Had my hair cut by Lillie for the first time today. Wow what a lovely lady! Absolutely transformed my lock down hair. A... lovely lady and lovely experience. The lady who washed my hair was also lovely but didn’t catch her name. Thank you Novo 😊read more
Michelle Field
2021-04-23T20:17:54+0000
Was so lovely being back in the salon today. I felt so much happier when I left, everyone is so lovely & Megan re tamed... my locks. Thank you. 💇🏻♀️😊read more
Leanne Atkin-Doggett
2020-02-19T15:25:08+0000
I had a great experience at novo today. Very friendly and welcoming staff. Gabby gave me a fabulous hair cut. Looks... lovely. Beautiful salon 💇♀️read more
Vikki Campbell
2020-02-16T22:06:59+0000
Been visiting Novo for a couple of years now and would highly recommend them!!
All the staff are welcoming and... friendly, and if you’re like me and hate going to the hairdressers, they will put you at ease with their experience and talents!!read more
Deborah Jayne
2019-10-02T20:50:38+0000
I had Chloe cut and style my hair today.
Amazing 🌟 job!
I have had endless compliments throughout the day today!...
Random people saying how nice my hair looks... and how they would like hair like mine !
I would also like to mention that I have found all of the staff at the Novo salon very welcoming and professional in their approach.
From start to finish, great job Chloe! Thank you 😊 ... see you soon 🌟read more
Lorraine Tuff
2019-09-19T14:16:35+0000
Becky is so lovely and find the salon friendly and welcoming. So pleased with the cut easy to manage. Thanks again xx
Emma Lock
2019-09-14T09:39:57+0000
Lillie done a great job cutting my 7month olds hair! My girls also enjoyed the hot chocolate with cream and... marshmallows!Thank you very muchread more
Paige Coubrough
2019-09-13T15:19:22+0000
I have my hair done at Novo by Megan and she is absolutely fabulous! She makes sure she gives me exactly what I want... and will always go the extra mile to do so. Everybody in the salon is lovely and welcoming, offering you a drink/magazine, making sure that your experience is truly 5 star.
Thank you ladies! See you soon!read more
Tia-Alyce Bolden
2019-07-12T19:42:24+0000
ABSOLUTELY HEARTBROKEN, WOULD NEVER GO BACK! Had been going to this salon since a young age. I’m naturally brown and... would go to novo to bleach my hair blonde as I would never risk it myself (hence why I payed the prices on the promise that a professional will know what is best for my hair). When I initially started the journey of going blonde I wasn’t offered a strand test which I did find strange but again I wasn’t a hairdresser so I was not aware of the procedures and hadn’t been to any other salon in my life. My hair had been continuously bleached on the bottoms as a recommended refresh not to me realising that 30% of my hair had broken off and only left many 5cm strands. I only realised the true extent of the damage when I seeked outside professional advice where I was told about the HORRENDOUS condition that my hair was in. So bad that I could not even bleach my hair anymore. I wouldn’t mind if I could just bob my hair most of the damaged hair is so short that that wouldn’t help it. Summarising I am absolutely heartbroken... with your hair you trust someone and expecially when you spend the money you expect to have cared for hair let alone thin, broken hair.read more
Michaela Charlotte
2019-04-10T20:23:31+0000
Today was my first visit to the salon and absolutely loved the way lily did my hair�. She took the time and really made... me feel pampered and looked after, loved the coffee the chat, the massage ever and my hair was the best it ever looked, being stylist myself I’m super fussy but she really did an amazing blowdry would highly reccomend. Cannot wait to come back in may for another blowdry! Thanks again lilly �read more
Michelle Brown
2019-04-01T18:49:52+0000
Friendly & professional. Make you feel very welcome and listen to your needs. Great atmosphere whilst delivering a... relaxing experience at the same time 10/10read more
Frances Dunkley
2019-03-15T14:49:16+0000
Elaine has been cutting my hair for 10 years. She’s the best stylist I’ve ever had; she listens to what you want and... gives you the cut that’s right for you. All the staff are pleasant and helpful and the coffee’s good, too!read more
Louise Howell
2019-03-14T16:02:09+0000
Had my hair done yesterday by the lovely Chloe, very happy with the outcome.lovely staff bonus they had hot choc with... marshmallows and cream as I don't drink tea or coffee heheread more
Rachel Dines
2019-01-06T19:19:28+0000
I had my hair cut, coloured and styled here back in September 2018 and it was such a fantastic experience! I’ll... definitely be back soon! 🙂read more
Janet Louise
2018-08-29T18:09:08+0000
Took my 11 year old daughter to Novo this morning. She has very long, curly hair but neither of us knew how to style it... to reduce the frizz etc. Lillie really made her feel at ease and special and took time to give lots of advice! We both feel confident in dealing with her luscious locks now! Thanks for a lovely morning Lillie 😊read more
Emily Roach
2018-08-13T19:44:02+0000
Both visits here have been so lovely- I've never felt comfortable having my hair done, but in both of my experiences... the girls were so lovely and they knew exactly what I wanted. It was nice to feel at ease somewhere, especially as I've never spent much on my hair. Will definitely be back xread more
Denise Ann
2018-08-01T21:33:38+0000
Thank you to Georgia for cutting and colouring my hair. Great consultation, you really listened to what I wanted and... then advised what would be best for my hair.
Great hairdresser will definitely recommend her. Lovely salon tooread more
Niki Rodrigues
2018-07-13T07:57:57+0000
Huge thanks to Anthony who cut my hair so beautifully this week and gave me exactly the style I had in my head! My... first visit to your lovely salon and I will definitely be back and recommend.read more
Alex Landlove
2018-06-30T21:53:25+0000
My first time at novo in Southend was great. I had a lovely cut and blow dry today with stylist Georgia.
She was... lovely, great chat and amazing knowledge what was best for my hair.
She listened to what I wanted and I came out with exactly what I was imagined.
I’m always so scared to try someone new but I’m glad I left my trust with her.
Thank you again! Xread more
Jess Barnard
2018-06-01T07:49:24+0000
Had my hair done the other day by Abbie in Southend and she done amazing colour to my hair. Knew exactly what I wanted... and was very happy with end result! �read more
Melody Rose Tillbrook
2018-03-20T18:34:52+0000
Very lovely staff.. However paid extra for a hair ‘specialist’ who has supposedly been there 18 years, to give me a... balayage, and was given a full head of highlights instead, which left my hair disgusting and left me very upset.. Not forgetting it was an awkward expirence and I was barely spoken to throughout the time of my hair being coloured wrongly, wouldn’t recommend and wouldn’t go back, however I’ve got my refund and am now paying £105 for my hair to be fixed ELSEWHERE�read more
Kelly Hanson
2017-12-20T16:32:25+0000
Abbie was lovely. Not only does she listen to you, she gave me honest and welcomed advice. Resulting in an amazing job... and a very happy customer �read more
Anja Maria
2017-11-22T13:52:38+0000
I just got out 2 hours ago and I‘ve never seen my hair like this it’s so soft and healthy and I love the colour and the... cut! A big big thank you to Abbie for being so sweet and welcoming I felt so comfortable with her and Tony also is really amazing and does a great job. Cannot wait to be back in there, definitely worth every pound! Lots of love xxxread more
Hannah Robinson
2017-11-04T14:48:15+0000
Megan nailed my hair after a previous bad haircut at another Salon! Looking forward to my next appointment!
Leanne Cooper
2017-10-21T21:03:19+0000
I luv thus place dies my exactly how I like it n the girls r very polite
Lisa Wright
2017-07-04T09:15:05+0000
I love this place..i am quite nervous due to bad experiences but Abbie is fantastic, listens to what you would like and... gives brilliant advice. My second visit and i am so happy with my colour.read more
Lisa Schneider
2017-04-11T18:53:09+0000
I've never been to your salon, but there are pictures on your social media that are not yours (or theirs (Jenine) under... Internet Privacy Laws) That is misrepresentation.read more
Lisa Wallace
2017-02-28T20:22:26+0000
I've been coming this novo for years and will say it's one of the best ever hairdressers in Essex.
The staff are the... most accommodating, professional, friendly , awesome people you will come across who are passionate about hairdressing as well as making your time at the salon relaxing and also a chilled atmosphere.
Christina one of the senior colourists at NOVO who is exceptional and really takes her time to know each individual customer, and works together to provide and deliver perfect colours to suit individual clients.
Kevin the owner I must say goes above and beyond his role and I recommend anyone who has never experienced NOVO salon to book an appointment. Thank you for all your beautiful haircuts and hair colourings I've had over the years it's much appreciated.read more
Nikki Maureen Price
2017-02-26T09:57:24+0000
I've been trying to find a hair dressers which will actually listen to what I want to do with my hair. I originally... found Novo online from good reviews and I can tell you now, it's worth every penny!!! The people are lovely, the drinks are tasty, the massages are amazing, the hair cut are astounding and the colour work is out of this world! My hair was so bland, this and lifeless before going in to novo and thanks to the Olaplex treatment my hair feels so think and healthy. I would recommend this place to all my friends!!!read more
Lauren Wilkins
2017-02-25T15:33:56+0000
I have been going here for years! They are all friendly and great hairdressers 💁. I moved away a year ago but I still... travel back to them as they are the best!read more
Louise Ford
2017-02-07T16:48:37+0000
I had my hair coloured and cut at novo southend by abbie ,jess and skyla I had the best day so relaxed and everyone... is lovely they just no exactly what u want make you feel like a superstar x I walked out of the salon feeling amazing thank you girls xxxxxread more
Eleanor Kyles
2017-02-01T10:36:49+0000
I went to Novo Hockley for a complete revamp. After having a baby I wanted some pampering and a new style. I am so... pleased with the results. The staff were so friendly and welcoming. And I am so pleased with the results. My hair looks great and back to a really good shiny healthy condition.read more
Becky Haymes
2017-01-26T17:01:17+0000
Miracle workers. My hair was dark and damaged it's now light and lovely!! Abbie & Jess were incredible and so lovely.... Thank you so much! Xxread more
Paula Lucas
2017-01-21T09:27:46+0000
After coming to Novo I would never go anywhere else! Everyone at the salon is so friendly and welcoming and I would... like to especially thank Tony for always making my hair feel and look sooo amazing!!! I would recommend Novo to anyone!! xxxread more
Gina Blundell
2016-12-17T11:13:53+0000
Always a lovely experience and feel so relaxed when I'm having my hair done. So many choices of drinks too! Lovely hot... mince pie yesterday with a fab coffee bliss �read more
Wendy Stenning
2016-12-03T10:06:27+0000
Great Salon, love going to Novo, service is great been a customer since they opened
Laura Stone
2016-10-04T16:35:12+0000
Was so lovey. The staff are nice n friendly. I was sooo happy with my new look hair 🙂 felt very relaxed and pampered ♡... thank you !read more
Jayne Victoria Amy Bridges
2016-09-16T08:36:49+0000
Absolutely love Novo wouldn't go anywhere else or with anyone else apart from Tony �!!!
Keeley Bishop
2016-08-09T09:25:20+0000
The best hairdressers I have ever been too. Cannot recommend Christina and Tony enough. They cut and colour my very... thick hair. I have total confidence in both! ☺☺ xread more
Joan Miller
2016-07-20T17:09:58+0000
I would just like to thanks the lovely Abbie at Novo hair salon in Southend on Sea for making my granddaughter a very... happy girl. You explained so well what you were going to be doing to her hair when she came in yesterday for blue streaks. She is absolutely delighted with the results . I can honestly say that we have never been disappointed with the cuts we get from Kevin and Nicola at your Hockley salon. Thanking you again xxread more
Tracy Jarrett
2016-04-13T12:14:43+0000
First time back in the salon after a long break and can I just say well done Paige, excellent cut style and colour very... pleased and even more so when I was stopped this morning by a lady who asked to take a picture of the sides as that was exactly the type of cut she was after!read more
Michelle Oates
2016-04-05T13:01:16+0000
Absolutely fantastic service as per usual, amazingly talented and welcoming staff who make you feel at ease and... understand exactly what is best for you as a client.read more
New to Novo?
We know how tough it can be to find a new stylist.
That’s why we want to make it as easy as possible for you…
Thank you Toni for another lovely review for our stylist Lillie - when you`re happy......we`re happy! xx
A stunning ‘pearl’ colour (& debut on our Insta feed) by our Level 1 stylist Skarlett👏👏. To create this look, Skarlett initially highlighted her client Kelsey, and then finished with our current favourite toner (9.21/8.21 in case you were wondering😉) - and completed with her signature soft-wave blow dry. You can book with Skarlett by heading over to our website…..
One to watch!
Massive congratulations to our Apprentice Skarlett on completing her Level 2 NVQ. Skarlett not only passed her NVQ, but also did so in style by achieving a distinction in virtually every element👏👏. Look out for appointments with Skarlett coming soon 🙋🏻♀️
